Availability

Ideally we need as much notice as you can give. We regularly take bookings up to a year in advance, and in particular our diary fills up very quickly between May and September. However, it is always worth getting in touch to check that your date is free. Contact us to check our availability. 

Booking & payments

In order to book your date a non-refundable date retainer of £100 must be paid. An invoice will be sent to you and payments must be paid via BACS transfer, Please note that no dates are held until this payment has been made. The remaining balance is payable 6 weeks prior to delivery/collection of your cake. we will send a reminder 7 weeks before your wedding date. Please note that cheques are not accepted.

Consultation for two

If you would like to arrange a meeting, then please get in touch with us. A consultation is the perfect opportunity to tell us about all your ideas and show us your wedding inspiration (and we really love a good wedding Pinterest board!) and of course you can try some of our most popular cake flavours. We try to arrange consultations in advance, which are usually held on a weekend - however if weekends don't suit you please let us know and we will be as flexible as we can. If you live further away and can't meet up for a consultation, don't worry we can still organise every last detail via telephone and email.  What to expect at a consultation click here.

Delivery

When you order your wedding cake with us, you can relax in the knowledge that we will always deliver and set it up on the morning of your wedding.

Delivery within West Lothian is £30 thereafter mileage is charged at £0.50 per mile to and from your wedding venue plus travel time at £7.50 per hour. We will work out this mileage charge for you, when you first enquire with us.

Stand hire

We offer cake stands for hire from £20 which are to be returned within 48 hours, with a deposit of £100

Baking

All of our cakes are made fresh to order, we always bake from scratch. We always use high quality ingredients. We only ever use free range eggs, each cake is filled and coated in a layer of vanilla buttercream then covered in sugarpaste. we always use Fairtrade.

Food safety & Allergen

We hold a certificate in Level 2 Food & Safety Hygiene and hold comprehensive public liability insurance. We are also registered with the local Environmental Health Authority.

Please note that all our cakes contain dairy products and are made in a kitchen where nuts are used.

Terms & conditions

There are certain Terms & Conditions that apply when you place an order with Fay's cakes. When you receive your invoice after your deposit is received, we also send a copy of the Ts&Cs. If you would like to read the Ts&Cs before committing to booking please contact us for a copy.